Connectivity · FTTP & leased lines

Business fibre, with an SLA that means something.

Consumer-grade broadband on a business invoice doesn't make it a business product. We provide proper FTTP, EFM and leased lines with sub-5-hour fix SLAs, managed routers we actually manage, and bandwidth sized to what your office actually does.

What's included

The pieces that make up Business Fibre.

FTTP business broadband

Up to 1Gbps down / 220Mbps up over Openreach FTTP. Static IP included. Suitable for offices up to 30 users with light cloud usage.

EFM (Ethernet First Mile)

10Mbps to 35Mbps symmetric over copper pairs. Useful when FTTP isn't available and a leased line is overkill. 7-hour fix SLA.

Ethernet leased line

Symmetric 100Mbps to 10Gbps. 5-hour fix SLA. Dedicated, uncontended, with proper QoS for voice and video. Standard install 60–90 days.

Managed router

We supply, configure and monitor the router. Firmware patched, configs backed up, alerts wired into our help-desk. You don't think about it.

Failover & resilience

Secondary 4G/5G or FTTP circuit with automatic failover. Your phones, Teams calls and SaaS apps stay up when the primary drops.

IPv4 & IPv6

Static IPv4 addresses included (typically /29). IPv6 dual-stack on request. Reverse DNS configurable for your mail server if you still run one.

Connectivity needs vary by sector — see how we size circuits for manufacturers and distribution & wholesale sites with warehouse Wi-Fi and scanner traffic, or law firms where a dropped line on completion day isn't an option.

SecureState™ · Growth Readiness category

Aligned to our IT health benchmark.

Sits inside the SecureState™ Growth Readiness category — the connectivity, resilience and onboarding standards that let your business scale without IT becoming the bottleneck.

See how SecureState works
How it works

A predictable shape, every time.

  1. 01

    Survey

    We check Openreach availability for your postcode, model the ROI of each option, and tell you when FTTP is fine vs when you genuinely need a leased line.

  2. 02

    Order

    We place the order, manage the install windows with the carrier and Openreach engineers, and coordinate around your office hours.

  3. 03

    Cutover

    New circuit goes live alongside your old one. We move firewall and routing across in a planned change window. Old circuit cancelled only after 14 days of clean operation.

  4. 04

    Run

    Circuit monitoring 24/7. Faults raised by us, often before you notice. Carrier escalations handled — you don't sit on hold to BT.

Sits inside our managed service

Business Fibre is part of how we run IT — not a stand-alone product.

Connectivity is billed separately from managed service — pure pass-through plus a managed-router fee. Typical FTTP £40–£70/month, leased lines £200–£600/month depending on speed and contract length.

Common questions

Business Fibre — frequently asked.

Do I need a leased line, or is FTTP enough?

For most offices under 30 users with predominantly cloud workloads (Microsoft 365, SaaS apps), 500Mbps–1Gbps FTTP is plenty and £150–£200/month cheaper than a leased line. You need a leased line when you genuinely need symmetric upload (heavy file syncing, on-prem servers serving external users), or when the SLA matters more than the speed.

What's the difference between business broadband and consumer broadband on the same line?

On a residential FTTP install, almost nothing technically — but the SLA is very different. Consumer is 'best efforts', no fix-time commitment. Business has a target fix window backed by service credits, priority support routing, and a static IP. The price difference is £15–£25/month and it's worth it.

How long does a leased-line install take?

Typically 60–90 working days from order, sometimes longer if Openreach civils are needed (digging up the road). Quotes always include 'subject to survey' — we order the survey early so any nasty surprises (extra civils, no spare ducting) come up before you commit.

Do you do failover for resilience?

Yes. Standard pattern is primary leased line or FTTP with secondary 4G/5G via a managed router that handles automatic failover. For clients where downtime is genuinely critical (clinical, legal billing days), we'll deploy two diverse fixed circuits — but that's overkill for most SMBs and we'll say so.

Are you tied to one carrier?

No. We resell from BT Wholesale, TalkTalk Business, Vorboss, CityFibre and others. We pick the right carrier for your postcode based on availability, price and historical SLA performance. We don't have a 'preferred partner' that we push regardless.

Can you keep our existing circuit and just manage it?

Sometimes. If you have a contract you can't break and a circuit that's adequate, we'll add a managed router and circuit monitoring on top of your existing carrier relationship. You handle the carrier billing, we handle the technical layer.

What about wifi inside the building?

We deploy enterprise wifi as a project — typically Ubiquiti, Meraki or Aruba depending on scale. Site survey, AP placement, VLAN segmentation (guest, staff, voice, IoT), captive portal if you want it. Goes hand-in-hand with the circuit upgrade.

Do you charge for fault calls?

No. Carrier fault liaison is part of the managed-router fee. Whether it's three minutes or three hours on hold to a wholesale fault desk, that's our problem, not yours.

See all FAQs across services →

Ready when you are.

Talk to Brett or Simon. 30 minutes, on the phone or video. No deck, no decision pressure — we'll tell you honestly whether we can help.